Clean AI
Clean AI

Privacy Policy

Last Updated: 12 March 2026

Clean AI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Clean AI mobile application (the “App”), the Clean AI website, and related services (collectively, the “Service”).
By using Clean AI, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any of the practices described in this Privacy Policy, please do not use the services.
1. Information We Collect
Clean AI is operated by Canopas Software LLP, which acts as the data controller responsible for your personal data.
We collect limited information necessary to operate and improve the App.
Information You Provide
We may collect information you voluntarily provide, such as:
  • Your Name
  • Email address
  • Information included in support requests
Device Information
When you use the App, certain technical information may be collected automatically, including:
  • Device type and model
  • Operating system version
  • IP address
  • Language and region settings
  • App version
  • App usage data
  • Crash logs
This information is used to maintain and improve the performance and stability of the App.
Photo Library Access
To provide the main functionality of the App, the App may request permission to access your photo library or media files.
This access allows the App to:
  • Detect duplicate photos
  • Identify similar images
  • Help you review and remove unnecessary files
Important:
  • Photo analysis occurs locally on your device
  • We do not upload, store, or access your photos on our servers
  • Access to photos is used only for providing the cleaning features of the App
You can revoke access to your photos at any time through your device settings.
Your data is private and never publicly displayed.
We only use your information as described in this Privacy Policy unless you provide additional consent.
If you need help or have questions, you can contact us at: contact@canopas.com
Clean AI may store and process information in different countries where our infrastructure or service providers operate. Regardless of location, we apply appropriate safeguards to protect your data.
Clean AI is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If a parent or guardian believes a child has provided personal information to us, they may contact us and we will remove the information promptly.
2. Analytics and Third-Party Services
We may use trusted third-party services to operate and improve the app. These services may collect limited usage data.
Examples may includes:
  • Analytics providers
  • Cloud hosting providers
  • Crash reporting tools
  • RevenueCat (subscription management)
  • Google Play Services
  • Apple Services
These providers process data only to perform services on our behalf and are contractually required to protect user information.
We may also share anonymous or aggregated data (which does not identify individuals) to understand usage patterns and improve Clean AI.
Clean AI does not sell personal data or allow third parties to use your data for advertising or marketing.
Clean AI does not display third-party advertisements within the application.
We may update this Privacy Policy from time to time. When updates occur, the revised version will be posted within the app or on our website. Continued use of the Service after changes are posted constitutes acceptance of the updated Policy.
3. How We Use Information
We use collected information to:
  • Provide the core features of the App
  • Identify duplicate or similar photos
  • Improve app performance and reliability
  • Analyze how users interact with the App
  • Respond to support requests
  • Prevent fraud or abuse
  • Manage subscriptions and purchases
If you subscribe to premium features, payments are processed by Apple App Store or Google Play. We do not collect or store payment card information.
If you delete your account, your personal data will be deleted or anonymized within a reasonable period unless retention is required by law.
Payments and Subscriptions
If you subscribe to premium features, payment processing may occur through trusted payment providers such as Apple App Store or Google Play. These providers handle payment information securely according to their own privacy policies.
We do not collect or store payment card information.
The app stores may provide us with limited transaction data such as:
  • Purchase confirmation
  • Subscription status
  • Transaction identifiers
This information is used only to manage your subscription access.
Subscriptions automatically renew unless canceled through your App Store or Google Play account settings.
4. Data Sharing
We may share limited information with trusted service providers that help operate the App, including:
  • Analytics providers
  • Crash reporting services
  • Subscription management providers
We may also disclose information if required by law or to protect our legal rights.
5. Data Retention
We retain collected information only for as long as necessary to:
  • Provide the App services
  • Improve functionality
  • Comply with legal obligations
Anonymous or aggregated data may be retained for analytics purposes.
We do not sell or rent personal information.
We may share personal information only when the law requires it or when it is necessary to protect people and the Clean AI service. We always try to share as little information as possible in these cases.
We may disclose information to:
  • Follow the law, such as responding to court orders, subpoenas, or valid legal requests.
  • Investigate or stop misuse of Splito, fraud, illegal activity, or violations of our Terms of Service.
  • Protect the rights, safety, or security of our users, other people, or our systems.
  • Act in emergencies to protect health or physical safety.
  • Meet any other legal requirements that apply to us
Outside of these situations, we do not share your personal information.
Business Transfers — If Clean AI or its assets are acquired, merged, or sold, user information may be transferred as part of that transaction. The company that acquires Clean AI will follow the same privacy rules described in this Privacy Policy and protect your information in the same way.
7. How We Protect Your Information
We take your information security seriously. We use technical and administrative measures, such as encryption and authentication, to keep your data safe while using Clean AI. However, no system or network can ever be completely secure. You also play a role in protecting your information. Avoid using public or unsecured networks when sharing sensitive data. If there is ever a breach of our systems that affects your personal information, we will notify you as required by law.
You are responsible for maintaining the confidentiality of your account credentials, including your password and login details. Any activity performed through your account will be considered your responsibility.
If you believe your account has been accessed without authorization, please contact us immediately at contact@canopas.com.
8. Cookies and Similar Technologies
When you visit our website or use our mobile application, we may collect information using cookies, log files, and similar technologies. This may include pages viewed, referring or exit pages, and general usage activity. These technologies are used solely to operate, maintain, and improve the Service.
We do not use tracking technologies for targeted advertising, do not sell personal data, and do not display third-party ads in the app. While we respect user privacy preferences, some browser-based signals (such as “Do Not Track”) may not be fully supported due to technical limitations.
9. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
  • Access Your Data: Request details about the Data we hold about you and receive a copy.
  • Rectification: Correct inaccuracies in your personal information or update your profile.
  • Erase: Ask us to delete or remove your Data where there is no valid reason for its continued use.
  • Export Data: Ask us if you need help in exporting your group data.
  • Withdraw Consent: When processing is based on consent, you may withdraw that consent at any time.
You can delete your account at Clean AI → Menu → Settings → Edit Profile → Delete Account.
You may also contact us at contact@canopas.com.
10. Data Storage and International Transfers
Your data may be stored on secure servers located in different countries depending on infrastructure providers.
When transferring personal data internationally, we implement appropriate safeguards such as Standard Contractual Clauses where required under applicable laws including GDPR.
We retain personal data only for as long as necessary to:
  • provide the Service
  • comply with legal requirements
  • resolve disputes
  • maintain security
After that period, data may be deleted or anonymized.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The updated version will be posted within the app or on our website with an updated Last Updated date.
12. Contact Us
If you have questions or concerns about this Policy, or you wish to exercise any data privacy rights, please contact us at: contact@canopas.com
We will handle your request promptly and in accordance with applicable data protection laws.